Services
We provide a wide range of Services
How can we help you?
Marketing
Branding
We create and execute all facets of branding including big picture elements such as brand positioning and brand development as well as granular elements such as identity design, logo design, website design and development, brand style and media kit design and event branding.
Social Media
Our social media marketing solutions are carefully executed to maximize your online brand presence and audience engagement while optimizing costs. Through extensive content generation, monitoring and promotion to all relevant social channels, influencer management and engagement strategies, we make sure that your audience is aware of your products and recognizes you as the industry leader you are.
Above The Line
With Above the Line Marketing, our Brand Marketing experts are able to effectively promote your brand at a macro-level. By means of strategic Ad modifications and placement on Radio, TV, Print Newspapers and other conventional media platforms, we target mass consumer audiences at a local, regional or global level.
Below The Line
Our Below the Line Marketing services are for those seeking to build and maintain both consumer loyalty and repeat sales. We target your audiences at an individual level via personalized email marketing and other ‘one-on-one’ mediums such as social media networking sites.
Public Relations
Be it an SMB or an MNC, the importance of maintaining a positive image is not lost on today’s world. We work closely with you towards building goodwill among your target through special programs and events, stories and articles through relevant media outlets, closely monitor numerous media channels for audience chatter and sentiment, specialize in damage control and crisis prevention.
Sales
Customer Acquisition
LTM works with you to develop a robust customer acquisition strategy, making sure to identify and target the prospects that best match your business objective with minimal risk associated. Market surveys, segmentation, direct mailing, and digital marketing are just some of the activities we undertake to ensure that you have the customers that are profitable and keep coming back for more.
Telemarketing
As an agency we have the expertise to deploy and manage high quality telesales departments in English, Arabic and a large variety of languages. Our highly trained line managers will work closely with you to devise and deploy a complete sales cycle, and our experienced agents will try their best that every outgoing call reaches a key decision maker and close them to achieve your sales targets.
Customer Service
Contact Center
With over 11 years of experience, our call center team make sure that our agents specialize in re-creating the brand experience your customers have come to know and expect from you. They provide complete customer care for your callers, using extensive brand knowledge to answer their questions, process their returns and exchanges, guide them through transactions of troubleshooting, and solve problems of every kind.
Human Resources
Verification & Screening
By doing a wide variety of background checks that include criminal & Public record searches, academic and professional verifications, personal references and credit reports, we make sure that you have a complete picture of the applicants during the critical stage of the recruitment process, allowing you to make smart hiring decisions, reduce administrative time, and costs, and create a safe and secure workplace.
Staffing
Immediate access to qualified talent is the most important factor in building a flexible, scalable and productive workforce. Our highly qualified recruitment experts working from a centralized operation center ensure that you have on- demand access to a talent supply that provides a proper mix of skills, experience and knowledge to fit unique needs
Payroll Management
Payroll Processing takes valuable time, both for processing and keeping up with the latest regulations. With the help of our full time, in-house accountant who specialize in payroll and tax processing, all you have to do is report on your employees’ work hours put in, and any salary modifications you need. From calculating wages, salaries, benefits and to making transactions, we take care of the rest.
Recruitment Process
LTM provides a complete end-to-end solution to create, deliver and manage your permanent or contractual recruitment. Our recruitment solutions ensure that you have the right person for the right role at the right time quickly and effectively, while keeping the expected costs for the process a minimum
Onboarding
Our onboarding services are a unique offering that help you welcome overseas recruits and have them settle in to their work environment. We’ll take care of all the chores that come with relocation, including finding accommodation, transportation, setting up bank accounts etc. leaving you and your employee to focus on being productive with an ease of mind from day one.
Benefits Management
Needing to constantly track eligibility, chase down paperwork and implementing necessary changes are just some of the few daunting tasks involved that makes benefit plan administration complicated and costly. LTM provides a wide range of offerings designed to help business manage complex plans and scale them to fit changing needs, including employee enrollment orientation, administration, carrier billing audits, benefit cost reporting and projections, 24/7 online access and health care reform compliance.
Back Office & Field Services
Procurement
Our procurement solutions are designed to accelerate savings and improve performance. Some of our offerings in the field include short-term services such as Spend Analysis, Supplier Market and Risk Analysis, Bid Evaluation, PO Management, Catalog Management, Invoicing, 3-way matching, as well as Contract Management (Authoring, Renewals, Library management, Audit) for long-term partnerships.
Facilities Management
LTM offers a complete facilities management process from property consultancy to day-to-day operations and periodic maintenance deliveries. Our experts will be working closely with you to create a program best suited for your needs, while maintaining peak efficiency of the facility and ensuring safety of the tenants. Our solutions include 24/7/365 dedicated help desks to ensure that any problem that arises is quickly resolved.
Warranty Management
LTM provides a closed-loop claims & asset management process that allows your organization to track all applicable warranties through their complete lifecycle. By automated warranty claim handling and installed base asset tracking, you can create, monitor, and process warranties, claims and assets, while your customers can submit valid claims, customer service can verify and initiate recovery, and field technicians can track history and replace in-warranty parts.
Security & Surveillance
Our tech experts work with our partners around the world to deliver costeffective, intelligent security and surveillance solutions. LTM offers solutions that are integrated, scalable distributed and standards-based, that can be licensed as independent solutions or as a complete package, providing you with the flexibility to improve your security solution to fit your requirements.
Information Technology
Project Management
Lack of specialist expertise, budgetary constraints, complexities of projects and lack of flexibility are some of the core problems faced in project management. Our team of IT professionals bring a high level of expertise into the scene and work with you on a part-time or full-time basis depending on your requirement, designing, executing and/or managing projects in the safest, cost-effective and efficient method possible.
Software As A Service
LTM offers Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Business Services Management (BSM), Business Continuity Management (BCM) and Business Intelligence (BI) as the SaaS suite of solutions. These services offer a focused end-to-end approach that includes a complete analysis of the customer requirements, deployment and integration to address your specific business concerns.
System Integration
LTM IT professionals offer you their expertise in System Integration to ensure that your tech is on-par with your business objectives. We extend this service to companies of all size and nature.
Infrastructure Management
Our Infrastructure Management services offer a large suite of reliable, scalable and flexible solutions that operate in a 4 step process covering the entire life cycle- Develop, Deploy, Manage and Monitor. We offer infra-consulting, data center, enterprise networking and security, IT infrastructure operation management and transformation services.
Mobility Solutions
We have experience building high functioning and user friendly mobile applications across all major platforms, whether it be the closed, high security environment of the iOS, or the free and open landscape of Android. We also help you navigate the tough and oftentimes intimidating process of getting your app approved on the stores and into the market under our developer license.
Help & Service Desks
Our team of experts are on hold for you 24/7, ready to respond to any system troubles that may arise. Our monitoring service allows our consultants to be notified of any deviation from proper functioning of equipment or server software, and they receive a notification should something arise. Depending on the nature of the problem, it’s immediately dealt with via remote desktop, or inperson if needed.
Performance Management
LTM’ performance monitoring solution will help you to improve service quality and reduce the costs of IT service delivery by utilizing a single, unified IT monitoring solution spanning both traditional data centers and newer virtualization and cloud environments. Our Solution allows you to proactively monitor the quality of service delivered by your entire IT environment including servers, applications, networks, databases, storage, cloud environments and end user experience using our customizable portals, dashboards and reports.
Remote Infrastructure Management
LTM’ Remote IT Infrastructure Management Services can help design, build, run and manage your IT infrastructure services in a flexible manner that allows for better integration with the existing processes and resources. Our services include Remote Server Administration, Managed Network Devices, Remote Database Management, Web Server Management, Application Server Management, Managed Firewall, Managed VPN, Storage Area Network(SAN), Network Attached Storage(NAS) and Event Notification and incident response, and includes Service Desks, Workstation Management, Server Management, Storage Management, Application Management and IT Security Management.
Are you interested for a new cooperation with LTM?
For further information or inquiries about our solution or for future cooperation, feel free to contact us and it will be our pleasure to assist you